Painted Wolf Mousepad
When you spend a great deal of time in front of a computer every day, it’s important to have a mousepad that’s both dependable and good looking.
Stain-resistant and easy to clean. Made of high density neoprene with a smooth fabric layer. Packaged in clear plastic bag and envelope.
US & Canada
PayPal is our preferred payment. Payment must be made immediately upon checkout, item will be shipped once clearance from PayPal.
We do take checks but we will not send the product until the check has cleared the bank and that whole process can take up to two weeks.
We try to ship as early as I can, but due to our work out of Etsy that is not always possible, so we give ourselves within 14 to 21 business days. The exception is Made to Order and Custom Orders. If you have placed a special craft order, we will notify you once it is finished and ready to ship, glues etc... need to dry.
Please note that the shipping cost also covers packaging and handling. Everything is packed and shipped in padded bubble bags or boxes depending on the size of the order. If you order a Faberge Style Egg it will be wrapped multiple times in bubble wrap then placed in a box for shipping.
If you any other questions please convo us and we will try our best to answer within a few hours.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
REFUNDS AND EXCHANGES:
We want you to be happy with your purchases and our goal is to serve you better. We will try to accommodate any issues. Exchanges or refunds are on a case by case basis. Please contact us for details if you are unhappy with your purchase. Return Items are expected back in the sellers hands within 10 business days from confirmed delivery receipt by buyer. Returned items must be sent with USPS tracking. Buyer assumes shipping postage charges for returns. Item must be packed in equivalent or original packing box/materials. Once item is returned a full refund of the item price (without) original shipping fees will be refunded upon receipt of return. Shipping fees are non refundable. Also any item that is on Sale is non refundable. Due to health/hygiene considerations I can not accept returns on Hats or clothing.
All watches when listed are working, depending on how they have been listed they may need a battery, please be aware of this. They are just a standard battery.
If your item arrives damaged please contact me within 3 days of delivery. Damaged items will be handled on an individual basis and I will offer refunds, credits, or exchanges based on the individual situation. Refunds will not be issued until the original item is returned - no exceptions.
CANCELLATIONS: FOR READY TO SHIP ITEMS.
Orders must be cancelled before we ship item. If the item has already been shipped, buyer is responsible for all return shipping fees if they wish to cancel the sale by returning the item.
Please note CUSTOM and MADE TO ORDER items especially novelty hats, and DTG Printing, which includes, clothing, drinkware, Bags, mousepads, engraved jewelry, and masks can not be cancelled after 24 hours and ARE NOT REFUNDABLE. When buying a novelty hat please check the size chart, my hats do run a little big so please keep that in mind. As for CLOTHING please check your size carefully, if unsure go a size up. We use Bella Canvas Unisex for 99% of items, as they are a more giving size, where as Ladies Tees etc... are not. Please keep that in mind when you shop. Due to health/hygiene considerations I can not accept returns on Hats or clothing.
PLEASE NOTE: CUSTOM ORDERS AND MADE TO ORDER ITEMS ARE NOT REFUNDABLE